Privacy Policy | Prepare U

Privacy Policy

Plain Language Overview

At The Live Network Inc. (TLN), we take privacy very seriously. Many of us who work here were concerned about privacy and ethical data usage long before it was in the news. To that end, this Privacy Policy and our associated documents spell out how we collect and use data when you visit one of our sites. The short version is that we use such data to provide the services that you are seeking, optimize the services that you are seeking, and let you know about other services that might be relevant to you. Some of this we do on our own sites and some of this we do through common marketing platforms that have their own safeguards in place. Our data practices are directly in line with the services that we offer in the domains of mental health, education, prevention, and treatment. We want to do the right thing and we actively work at it. If you ever have any concerns in this area, please bring them to our attention and we will take them seriously.

Detailed Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.Therapy.Live and The Live Network Inc. (“TLN”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Live Network Inc. or TLN include www.Therapy.Live, Therapy Live, www.TLN.Live, www.PrepareU.Live, PrepareU, Moving the Needle, and all associated brands and subdirectories that are publicly viewable. Secure telehealth portals of the site(s) will be governed by their respective Terms of Service. The Live Network website is a virtual directory listing for professional providers with on-demand content advertising their services to the public and their clients. By using The Live Network Inc. website, you consent to the data practices described in this statement.

Collection of your Personal Information

The Live Network Inc. may collect personally identifiable information, such as your name. If you purchase The Live Network Inc.'s products and services, we collect billing and credit card information. This information is used to complete purchase transactions. The Live Network Inc. may also collect anonymous demographic information, which is not unique to you, such as your age, gender, professional credentials, location, and personal health information. We may gather additional personal or non-personal information in the future.

Information about your computer hardware and software may be automatically collected by The Live Network Inc. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, to better serve relevant ads where applicable, and to provide general statistics regarding use of The Live Network Inc. website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through The Live Network Inc.'s public message boards or other publicly available portions, this information may be collected and used by others.

The Live Network Inc. encourages you to review the privacy statements of websites you choose to link to from The Live Network Inc. so that you can understand how those websites collect, use and share your information. The Live Network Inc. is not responsible for the privacy statements or other content on websites outside of The Live Network Inc. website.

Use of your Personal Information

The Live Network Inc. collects and uses your personal information to operate its website(s), engage in typical business practices, and deliver and attempt to optimize the services you have requested.

The Live Network Inc. may also use your personally identifiable information to inform you of other products or services available from The Live Network Inc. and its affiliates. The Live Network Inc. may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Live Network Inc. does not sell, rent or lease its customer lists to third parties.

The Live Network Inc. may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. The Live Network Inc. may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, optimize advertising, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Live Network Inc., and they are required to maintain the confidentiality of your information.

The Live Network Inc. may keep track of the websites and pages our users visit within The Live Network Inc., in order to determine what Live Network services are the most popular. This data is used to deliver customized content and advertising within The Live Network Inc. to customers whose behavior indicates that they are interested in a particular subject area.

The Live Network Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Live Network Inc. or the site; (b) protect and defend the rights or property of The Live Network Inc.; and, (c) act under exigent circumstances to protect the personal safety of users of The Live Network Inc., or the public.

Billing and Payments

In addition to the practices listed in this document, TLN is also governed by the policies of Stripe and Stripe Connect for the purposes of billing and transactions. The current version of the Stripe Connect account agreement can be found here: and the current version of the Stripe privacy policy can be found here:

Use of Cookies

The Live Network Inc. website may use "cookies" or “pixels” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize The Live Network Inc. pages, or register with The Live Network Inc. site or services, a cookie helps The Live Network Inc. to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same The Live Network Inc. website, the information you previously provided can be retrieved, so you can easily use The Live Network Inc. features that you customized.

You have the ability to accept or decline cookies or other similar web tracking. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Live Network Inc. services or websites you visit.

Security of your Personal Information

To secure your personal information from unauthorized access, use or disclosure, The Live Network Inc. uses the following:

Strong Encryption and HIPAA Compliance

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Many other portions of the site contain encryption that meets or exceeds HIPAA standards (256-bit elliptical encryption).

Please be aware, however, that you still may be able to inadvertently disclose protected health information (PHI) or other important data through your own actions on publicly or semipublicly viewable portions of the site. While encryption and similar security protocols will do a good job of protecting transmissions from third party interception, it will do little to protect disclosures that you might choose to openly make on the site (username, posts, etc.).

Children Under Thirteen

The Live Network Inc. does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of (13) thirteen, you must ask your parent or guardian for permission to use this website. Parents should be aware that this site was neither designed nor optimized for use by persons under the age of (13) thirteen years or in jurisdictions where their use is contrary to law. If you as a parent or guardian elect to allow a child under the age of (13) thirteen years access this site, you assert that you will assume the full responsibility for this.

Citizens of the EU

While TLN consistently strives to meet or exceed best practices in the areas of privacy, reliability, and ethical conduct, the site was not specifically designed for use in the European Union or its jurisdictions.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from The Live Network Inc. by contacting us here:

- Email: Support@Therapy.Live

Changes to this Statement

The Live Network Inc. will occasionally update this Statement of Privacy to reflect company and customer feedback. The Live Network Inc. encourages you to periodically review this Statement to be informed of how The Live Network Inc. is protecting your information.

Contact Information

We really want to do right by you. Because of this, TLN welcomes your questions or comments regarding this Statement of Privacy. If you believe that The Live Network Inc. has not adhered to this Statement in any way, please contact us at:

The Live Network Inc.

32780 Grand River Ave

Suite #202

Farmington, Michigan 48336

Email Address:


Effective as of July 23, 2018

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